Delivery Policy
Effective Date: Sept 23, 2022
CoursePoint is an online platform offering digital educational courses, e-books, templates, creative assets, and other downloadable digital products.
1. Digital Delivery
All products and services offered through www.coursepoint.in are delivered digitally. We do not sell or ship physical products, and therefore no physical shipping or courier delivery is applicable.
2. Course Delivery
After successful payment, customers can access their purchased courses through their CoursePoint account. Courses are provided in digital format and can be accessed online from supported devices.
3. Digital Product Delivery
For downloadable digital products, such as e-books, templates, graphics, video assets, audio assets, website assets, and other digital resources, access or download instructions are provided electronically after successful payment.
Where applicable, digital products are made available through the customer’s account or the relevant download/access page.
4. Delivery Time
Digital products and courses are generally made available immediately or within a reasonable period after successful payment confirmation.
In case of a technical issue or delayed access, customers can contact our support team for assistance.
5. No Shipping Charges
Since all products are delivered digitally, there are no shipping, courier, or physical delivery charges.
6. Delivery Issues
If a customer has completed a payment but cannot access the purchased course or digital product, they should contact CoursePoint support with their registered email address and payment/order details. We will verify the transaction and assist with providing access.
7. Contact Us
For any questions or issues regarding product delivery or access, customers can contact us through the contact details provided on our website:
Website: www.coursepoint.in
Support Hours: 10:00 AM to 10:00 PM, every day.
CoursePoint reserves the right to update this Delivery Policy when necessary. Any changes will be published on this page.